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Skills

Route: /skills

What it is

Reusable procedures — playbooks an agent can load during a run (instructions, required tools, guardrails). Skills are how you encode “how we do X here” without rewriting every agent.

What it is for

  • Standardise steps (triage, draft reply, escalate billing, …)
  • Share the same procedure across many agents
  • Import skills from capas or create your own

Where you are in the flow

Capa / author creates skill → ★ Skills catalog → assign to Agents → used at runtime

Skills are configured before or between runs — not the live inbox.

What you do here

  1. Browse existing skills.
  2. Create or import a skill.
  3. Assign it to one or more Agents (also possible from the agent Skills tab).
  4. Run a task that should invoke the skill; verify in Live Log / Activity.

Where work goes next

SituationNext
Skill needs toolsEnsure Capas + department permissions allow them
Skill assignedOpen Agents and test a run
Skill came from a packManage the pack under Capas